My Outsourcing Limited - Banani |
My Outsourcing Limited - Banani

My Outsourcing Limited - Banani

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  • My Outsourcing Limited - Banani
    100% Discount On Training
  • Professional Customer Service (PCS) Training

    My Outsourcing Limited - Banani

    Course start Date: 13-10-2019
    Duration: 2.5 Month
    class schedule: Morning/ Days/ Evening Shifts
    Area: Banani, Dhaka
    Admission Fee: Free Taka
    Number of Classes: 5 Days In a week
    Last Date of admission: N/A
  • ৳ Free

  • Institute Type
  • Private
  • Authorization
  • BTEB Approved
  • Total Course
  • 7
  • Establish Year
  • 2012
  • Corporate Client
  • 25
  • Department
  • 3
  • House 37, Flat A 4 , Road 27 , Block - A Banani , Dhaka 1213 , Bangla
  • 01763097390

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Institute History

MY Outsourcing Ltd -- with a vision to change the way people do business and serve their clients. It specializes in offering basic contact center services. What we do..... We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively. Our main focus is on process optimization that ensures all clients to get reduced costs while converting their business operations for a sustainable benefit. Our emphasis is on increasing the profitability and the efficiency meeting needs of our diverse patrons. MY Outsourcing has set up initially 80-seat Contact Centre for serving professional Back Office, Front Office and Offshore Outsourcing services to its corporate clients. Also we have launched the Stealth Monitoring Service for the first time in Bangladesh following introduction and popularity of such services in abroad. Our call center solutions are customized to meet up your specifications and ensure better satisfaction. We are staffed by experienced and professional customer care representatives, expert management, Outbound and inbound telemarketing professionals especially meant for smooth functioning of all operations. Our solutions are customized to meet up your specifications and ensure better satisfaction. Our excellent Call Center Agents and supportive management team are dedicated to delivering outstanding, time-sensitive service to your customers, regardless of the method—from telephone and email customer service to instant messaging, product cross-selling and more. In fact, we have the experience, knowledge and technology your company needs to provide industry-leading professional Call Center Agents and Operators for virtually any customer service or order taking scenario. We have expert hr to work as call center agents who are trained by our expert trainer who has working experience in the related industry. Our agents are skilled to handle the customer’s inbound calls to serve them in expected manner and handle high volume of calls with increasing customer to business response time. We ensure to provide the quality service to the customer end and eliminate gaps in customer service. Our Services...... Our wide variety of flexible Inbound Services include product and service support, customer service, appointment scheduling, service response and dispatch, technical support, web site services, event and seminar registration, order talking etc. Our equally comprehensive list of Outbound Services include telesales, market research, lead generation, appointment setting, subscription renewals, data management initiatives and product or service promotion. We understand the importance of your back office work and offer top-notch solutions to solve your back office support requirements. Some of our major back office support services include online and offline database generation, data entry & conversion and business processing services. Business processing includes processing of fax, web forms, emails, scanned images and hardcopy. Our expert IT resources specialize in custom application development; dot Net programming, IVR programming, CRM development and customized accounting software development. Our testing procedure includes both automatic and manual testing by software testing professionals. Services available are at a glance includes: Inbound........ ✓ Customer care ✓ Technical Care ✓ Inquiry support ✓ Health Care Services ✓ Pre-sales/Post-sales Support & Order Fulfillment ✓ Event Hotline Services. Outbound...... ✓ Tele Marketing ✓ Phone Survey ✓ Collection calls ✓ Customer Interaction ✓ Appointment setting ✓ Lead generation Back Office Support... ✓ Web Design & Development ✓ Order management ✓ Portal development ✓ 24/7 surveillance monitoring Value Added Services... ✓SMS Marketing ✓E-mail Marketing ✓Social Media Interaction ✓SMS Push & Pull Related Service

Vission, Mission & Goal

· 💥 সম্পূর্ণ সরকারি খরচে প্রফেশনাল কর্পোরেট ম্যানেজমেন্ট ট্রেনিং 💥 ➡️ বাংলাদেশ সরকার দক্ষ জনশক্তি উন্নয়নের লক্ষ্যে স্নাতক ডিগ্রিধারী তরুণ/তরুণীদের প্রশিক্ষণের জন্য একটি প্রকল্প গ্রহণ করেছে। এই প্রকল্পটির নাম Skills for Employment Investment Program (SEIP) । ➡️ এই প্রকল্পের মাধ্যমে আমরা আগ্রহী প্রার্থীদের সম্পূর্ণ সরকারি খরচে প্রতিদিন ৪ ঘন্টা করে সপ্তাহে ৫ দিন, মোট ২২০ ঘন্টার প্রশিক্ষণ দিতে যাচ্ছি। ➡️ সাথে আরো থাকছে ৮ দিনের ইংরেজি শেখার সংক্ষিপ্ত কোর্স, যাহার প্রশিক্ষণ দিবে WSDA, New Zealand. ➡️ প্রশিক্ষণ শেষে ভাতা হিসেবে ৭,৫০০ টাকা, সার্টিফিকেট এবং চাকুরী পেতে সহযোগিতা করা হবে। ➡️ ২.৫ মাসের এই প্রশিক্ষণ কার্যক্রমে মোট ৫৫ টি ক্লাস করতে হবে, সপ্তাহে ৫ দিন ( রবি থেকে বৃহস্পতি) ➡️ ২ টি শিফটে ক্লাস করতে পারবেন - (সকাল ১০ - ২ টা) এবং (দুপুর ৩ - ৭ টা) ➡️ আগ্রহী প্রার্থীদের নিম্নোক্ত ঠিকানায় সি.ভি মেইল ও যোগাযোগ করার জন্য অনুরোধ করছি, MY OUTSOURCING LTD Office Address : House # 35 (5th Floor), Road # 07, Block # G, Banani R/A , Dhaka- 1213. 👉 রেজিস্ট্রেশন করতে ক্লিক করুন : ➡️ প্রশিক্ষণ_বর্ণনা: ১। প্রফেশনাল কাষ্টমার সার্ভিস ➡️ প্রয়োজনীয় কাগজপত্র এবং যোগ্যতা : ১। জাতীয় পরিচয়পত্র ২। ডিপ্লোমা/স্নাতক সনদ ফটোকপি ৩। পাসপোর্ট সাইজ ছবি (সাম্প্রতিক) 👉 ইমেইল করুন : 👉 বিস্তারিত জানতে ফোন করুন : +88-01844175044, +88-01763097390


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