We are Genex, part of the IPE Group UK, is the leading outsourcing providers of customer experience management and trusted by world’s leading brands. We achieve results through transforming our clients' businesses and delivering excellence in customer experience. We are experts in people interactions and it gives us the edge in delivering a superior customer experience in every contact.Our multinational team of experts possesses the right mix of skills and experience — from operations to research, Business development and project management. The depth and breadth of expert skill-sets among Genex personnel that are formed with a global outlook are ultimately what set us apart from the rest. We empower businesses with value-based innovative solutions and services which would allow you to focus on what you do best – your core business.

To be the most Trusted Partner in Customer Experience Management and Digital Transformation keeping employee experience and engagement as top priority.

Our Guiding Principles: Total commitment to achieve the best possible Customer Experience within the operating parameters provided. Complete understanding that the Employee Experience is the key to our ability to fulfill our mission. The End Results are the measure of our success. Our ultimate success rests with our Clients success and our ability to be an Advocate for their goals.